This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, "TBW”). The terms “we”, “us”, and “Travel Baseball World or "TBW"” refer to: (i) Travel Baseball World and Travel Sports World LLC, the latter a Delaware corporation with its headquarters in Garden City, New York.
When you use TBW, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
1. INFORMATION WE COLLECT AND HOW WE USE IT
We may collect, transmit, and store information about you in connection with your use of TBW, including any information you send to or through TBW. We use that information to provide TBW’s functionality, fulfill your requests, improve TBW’s quality, engage in research and analysis relating to TBW, personalize your experience, track usage of TBW, provide feedback to third party businesses that are listed on TBW, display relevant advertising, market TBW, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of TBW, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.
- Account Information: When you create a TBW account, we store and use the information you provide during that process, such as the first and last name you enter, email address, zip code, physical address, and any other information you may provide during the account creation process, such as a gender, phone number, or birth date. We may publicly display the first name and last initial that you provide, as well as any photo or other content you submit through the account creation process, as part of your account profile.
- Public Content: Your contributions to TBW are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, tips, lists, bookmarks and collections, and compliments. Your account profile (e.g., first name, last initial, city, neighborhood, the month and year you created your TBW account, profile photos) is also intended for public consumption, as is some of your other activity through TBW.
- Transactions: If you initiate a transaction through TBW, such as making a reservation, making an appointment, or making a purchase, we will collect and store information you provide associated with your transaction, such as your name, phone number, address, email, and payment information, as well as any other information you provide relating to the transaction or request, in order to process your transaction, send you communications related to the transaction, and to facilitate future transactions. We may also use aggregated or anonymized information regarding those transactions for analytics purposes and to improve TBW’s services. This information may be shared with third parties, and third parties may share such information with us, for the same purposes. If you write reviews about businesses with which you transact through TBW, we may publicly display the fact that you transacted with those businesses in connection with such reviews. For example, if you make a dining reservation through TBW and later write a review about your dining experience, we may publicly display the fact that you made your reservation through the TBW in connection with that review.
- Activity: We store information about your use of TBW, such as your search activity, the pages you view, the date and time of your visits, businesses you call using our mobile applications, and reservations, purchases, or transactions you make through TBW. We also store information that your computer or mobile device may provide to us in connection with your use of TBW, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using TBW. You may be able to limit or disallow our use of certain data through your device or browser settings, for example you may be able to limit or disallow our collection, use or sharing of location data or mobile advertising identifiers by adjusting the settings for our applications in iOS or Android privacy settings.
- Different Devices: You may access TBW through different devices (e.g., your mobile phone, personal computer, or other internet connected device) and different platforms. The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one TBW platform will typically be similarly visible and accessible through all other TBW platforms.
- Professional Information: If you represent a business on TBW, we may collect and display information about you related to your business activities, such as a business name that may incorporate your individual name, or a publicly available business address that is also used as a home address. We will also collect and display information about your professional background that you choose to share with us through TBW, such as information about your professional licenses or certifications, or your professional history or specialties.
- Sensitive Personal Information: In the course of using TBW, you may choose to allow TBW to collect and store sensitive personal information about you, such as your precise geolocation. You may choose to share other sensitive personal information through the content you share on TBW, for example, when leaving a review, sending a direct message, or otherwise sharing information on TBW. You may be able to limit or disallow our collection, use or sharing of location data by adjusting the settings for our applications in iOS or Android privacy settings. You can remove content that may include sensitive personal information through your account settings.
2. COOKIES
We, and our third-party service providers, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)) and similar technology (“Cookies”) in connection with your use of TBW, third party websites, and mobile applications. Cookies may contain unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of TBW, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have interacted with, and the date and time of your use. Cookies may be persistent or stored only during an individual session.
The purposes for which we use Cookies in TBW include:
Purpose |
Explanation |
Processes |
Intended to make TBW work in the way you expect. For example, we use a Cookie that tells us whether you have already signed up for an account. |
Authentication, Security, and Compliance |
Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in. |
Preferences |
Intended to remember information about how you prefer TBW to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to send push notifications to your phone. |
Notifications |
Intended to allow or prevent notices of information or options that we think could improve your use of TBW. For example, we use a Cookie that stops us from showing you the signup notification if you have already seen it. |
Advertising |
Intended to make advertising more relevant to users and more valuable to advertisers. For example, we may use Cookies to serve you interest-based ads, such as ads that are displayed to you based on your visits to other websites, or to tell us if you have recently interacted with an ad. |
Analytics |
Intended to help us understand how visitors use TBW. For example, we may use a Cookie that tells us how our search suggestions correlate to your interactions with the search page. |
You can also set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of TBW. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. Please note that changing any of these settings does not prevent the display of certain advertisements to you.
3. THIRD PARTIES
Third parties may share, receive or process information about you as follows:
- Advertisers: We may share some non-identifiable, de-identified or aggregated information from or about you with third parties in connection with advertising programs and data analytics. We also share certain information described below with businesses on TBW, who may or may not be advertisers.
- Content and Data Partners: We allow third party partners to use and display some of the public content available through TBW, such as your photos, reviews, and other information listed under “Public Content” in Section 1 above.
- Acquired Data: TBW may acquire information enabling us to identify and contact representatives of local businesses from third parties. Such acquired data may be combined with other data TBW receives from or about you, and used for the purposes described in Section 1 of this Privacy Policy.
- TBW’s Service Providers: We rely on third-party service providers to support or provide services for us in connection with your use of TBW, such as communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of TBW, quality assurance testing, payment processing, marketing, and other functions. We share information from or about you with these third party providers so that they can perform their services or complete your requests. For example, we may share your advertising identifiers (e.g., your IDFA, GAID, or a cryptographic hash of your email address) with third party service providers that help us facilitate TBW’s advertising programs and measure and report their effectiveness, including with third parties that help determine the efficacy of TBW’s advertising programs by combining information they receive about you from sources other than TBW. TBW shares personal information with its service providers subject to obligations consistent with this Privacy Policy, and on the condition that personal information is only used on TBW's behalf and pursuant to our instructions. You may be able to limit our access to some of this information through your mobile device settings, as described in Section 2 above, or through TBW’s settings. TBW’s third party service providers may likewise share information with us that they obtain from or about you in connection with providing their services or completing your requests.
- Aggregate or Anonymous Information: We share user information in the aggregate with third parties, such as businesses that are listed on TBW and content distributors. For example, we disclose the number of users that have been exposed to or interacted with advertisements, or that we estimate visited the physical location of a particular business.
- Business Transfers: We may share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, and require them to also honor this Privacy Policy. If another company acquires TBW, or all or substantially all our assets, that company will possess the same information, and will collect, use, and disclose the information only as described in this Privacy Policy.
- Businesses on TBW: We may share information from or about you (such as your city, and if you provide it, your age and gender), your device type, and your use of TBW (such as which businesses you bookmark or call, or if you visit a business’s URL) with businesses on TBW. You may adjust your account settings to increase or decrease the amount of information we share. Keep in mind that businesses can also view your public activity and posts, and may receive information from or about you when you transact or communicate with them, through TBW or otherwise, regardless of your settings (see Section 1 above). Additionally, if you make a phone call to a business through or in connection with your use of TBW, we may share information about your call with the business that the business would have received had you called them directly, such as the date and time of your call and your phone number. You may be able to limit our ability to collect and share your phone number through your phone settings or phone service provider.
- Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with TBW; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in connection with TBW’s Consumer Alerts program. If you flag or otherwise complain to us about content through TBW, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
- Links: TBW may link to third party-controlled websites, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices.
- Interaction With Third-Party Platforms: If you sign up for, or log into, TBW using a third-party platform like Facebook or Google, or link your TBW account with a third-party platform like Facebook, Instagram or Twitter, we may receive information about you from such third-party platform. If you post content to a third-party platform through TBW, that third-party platform will also receive that content, which will be visible to anyone that has access to it through that third-party platform. Some of our web pages utilize framing techniques to serve content to you from third-party platforms, while preserving the look and feel of TBW. In such cases, please note that the information you provide may be transmitted directly to the identified third party. If you interact with businesses through TBW, they will receive whatever information you choose to share with them, for example contact information you share through quote requests or direct messages to the business, or your phone number if you call the business. TBW may share information with third parties where you direct TBW to do so through TBW..
4. DATA RETENTION AND ACCOUNT TERMINATION
Upon written request we will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with TBW or to comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems. Please note that businesses cannot remove their business pages, ratings, or reviews by closing their accounts. TBW retains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law.
5. CHILDREN
TBW is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Although use of TBW by children is unlikely, if you become aware that a child has provided us with personal information without parental consent, please contact us at [email protected]. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and the child’s account.
6. SECURITY
We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. CONTACT INFORMATION
You may contact us at [email protected] concerning our Privacy Policy.
8. MODIFICATIONS TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you. If we make material changes to this Privacy Policy, we will notify you by posting a notice on TBW prior to or on the effective date of the changes. By continuing to access or use TBW after those changes become effective, you acknowledge the revised Privacy Policy.
9. US: YOUR PRIVACY RIGHTS
TBW does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.
TBW does not knowingly sell or share the personal information of consumers under 16 years of age.
We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure.TBW may engage in “targeted advertising” as that term is defined by statute. You have the right to opt-out of targeted behavioral advertising. We recognize Global Privacy Control signals (“GPC”) in regulated states, as required by law if your browser supports this functionality.
TBW collects various categories of personal information when you use the TBW, including identifiers, commercial information, internet or other electronic network or device activity information, geolocation data, and professional information.
A more detailed description of the information TBW collects and how we use it is provided above in Section 1 (Information We Collect and How We Use It).Section 3 (Third Parties) describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances.
Residents of certain states may have additional rights around TBW’s collection, use, and sharing of their personal information.